Terms & Conditions

These Terms & Conditions apply to your use of the DEWTEK Logistics website. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

1. Website Information

Website content is provided for general informational purposes. Service descriptions, vehicle options, service areas, and pricing information may change. We make reasonable efforts to keep information accurate, but we do not guarantee that every page is complete, current, or applicable to a particular shipment.

2. Quote Requests

Quote requests submitted through this website are requests for review. A request does not constitute acceptance of a shipment or confirmation of service. We may request additional information before providing a quote.

Any proposed price, schedule, vehicle, route, or service arrangement is subject to confirmation by DEWTEK Logistics. A service is not confirmed until the applicable details have been accepted by the parties in writing.

3. Pricing and Additional Charges

Any pricing displayed on the website should be treated as informational unless a written quote states otherwise. The final price may depend on route mileage, vehicle type, shipment characteristics, waiting time, additional stops, access conditions, special handling, tolls, parking, after-hours service, and other requirements disclosed or identified during quote review.

Any applicable additional charges should be disclosed in the written quote or service agreement before the service is accepted.

4. Shipment Information and Customer Responsibilities

Customers are responsible for providing accurate information about the shipment, including its contents, quantity, weight, dimensions, pickup and delivery addresses, access conditions, handling requirements, and any special restrictions.

Customers should identify hazardous, regulated, prohibited, fragile, unusually valuable, or otherwise restricted goods before requesting service. DEWTEK Logistics may decline a request that cannot be safely or lawfully accommodated.

5. Service Availability

All service requests are subject to review and confirmation. Website descriptions do not guarantee that a particular vehicle, driver, route, date, or delivery time will be available.

6. Cancellations and Changes

Requested changes to a shipment, route, pickup time, delivery location, or other service details may affect pricing and availability. Any cancellation fees, rescheduling charges, or other applicable terms will be addressed in the written quote or separate service agreement.

7. Payment Terms

Payment methods, invoicing arrangements, deposits, due dates, and any late-payment terms will be stated in the applicable written quote or service agreement. Do not rely on website content as a substitute for those specific terms.

8. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent information, or use the website for unlawful purposes.

9. Third-Party Websites and Services

This website may contain links to third-party websites or use third-party tools and plugins. DEWTEK Logistics does not control all third-party services and is not responsible for their content, availability, or privacy practices.

10. Limitation of Website Information

To the extent permitted by law, DEWTEK Logistics is not responsible for losses arising solely from reliance on general website information that has not been incorporated into a written quote or service agreement. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

11. Changes to These Terms

We may revise these Terms & Conditions as our website or services change. Updated terms will be posted on this page with a revised date. Your continued use of the website after changes are posted indicates acceptance of the updated website terms, to the extent permitted by law.

12. Contact

Questions about these Terms & Conditions may be sent through our Contact Us page.